{"id":26609,"date":"2026-03-03T13:08:22","date_gmt":"2026-03-03T12:08:22","guid":{"rendered":"https:\/\/www.kerarredamenti.com\/?page_id=26609"},"modified":"2026-03-03T13:09:03","modified_gmt":"2026-03-03T12:09:03","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/www.kerarredamenti.com\/en\/refund-and-returns-policy\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t
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Refund and Returns Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t
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Right of Withdrawal<\/h2>

Pursuant to Italian Legislative Decree 206\/2005 (Consumer Code), the customer has the right to withdraw from the purchase within 14 days from the date of receipt of the products, without the obligation to provide any reason.<\/p>

Conditions for Returns<\/h2>

To be eligible for a return, the product must:<\/p>

  • Be unused and in perfect condition<\/p><\/li>

  • Be returned in its original packaging<\/p><\/li>

  • Include all accessories, manuals, and documentation<\/p><\/li><\/ul>

    Returns are not accepted for:<\/p>

    • Customized or made-to-measure products<\/p><\/li>

    • Sealed products that have been opened for hygiene reasons<\/p><\/li>

    • Products damaged due to improper use<\/p><\/li><\/ul>

      Return Procedure<\/h2>

      To initiate a return, please contact us at [customer service email] and provide:<\/p>

      • Order number<\/p><\/li>

      • Product(s) to be returned<\/p><\/li>

      • Reason for the return (optional)<\/p><\/li><\/ul>

        Once the return request has been approved, you will receive shipping instructions.<\/p>

        Return Shipping Costs<\/h2>

        • Return shipping costs are borne by the customer, unless otherwise stated.<\/p><\/li>

        • In the case of defective or incorrect products, shipping costs will be covered by us.<\/p><\/li><\/ul>

          Refunds<\/h2>

          Refunds will be issued within 14 days from the receipt of the returned goods, using the same payment method selected at the time of purchase.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

          Shop Refund and Returns Policy Right of Withdrawal Pursuant to Italian Legislative Decree 206\/2005 (Consumer Code), the customer has the right to withdraw from the purchase within 14 days from the date of receipt of the products, without the obligation to provide any reason. Conditions for Returns To be eligible for a return, the product must: Be unused and in perfect condition Be returned in its original packaging Include all accessories, manuals, and documentation Returns are not accepted for: Customized or made-to-measure products Sealed products that have been opened for hygiene reasons Products damaged due to improper use Return Procedure To initiate a return, please contact us at [customer service email] and provide: Order number Product(s) to be returned Reason for the return (optional) Once the return request has been approved, you will receive shipping instructions. Return Shipping Costs Return shipping costs are borne by the customer, unless otherwise stated. In the case of defective or incorrect products, shipping costs will be covered by us. Refunds Refunds will be issued within 14 days from the receipt of the returned goods, using the same payment method selected at the time of purchase.<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-26609","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/pages\/26609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/comments?post=26609"}],"version-history":[{"count":4,"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/pages\/26609\/revisions"}],"predecessor-version":[{"id":26613,"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/pages\/26609\/revisions\/26613"}],"wp:attachment":[{"href":"https:\/\/www.kerarredamenti.com\/en\/wp-json\/wp\/v2\/media?parent=26609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}