Pursuant to Italian Legislative Decree 206/2005 (Consumer Code), the customer has the right to withdraw from the purchase within 14 days from the date of receipt of the products, without the obligation to provide any reason.
To be eligible for a return, the product must:
Be unused and in perfect condition
Be returned in its original packaging
Include all accessories, manuals, and documentation
Returns are not accepted for:
Customized or made-to-measure products
Sealed products that have been opened for hygiene reasons
Products damaged due to improper use
To initiate a return, please contact us at [customer service email] and provide:
Order number
Product(s) to be returned
Reason for the return (optional)
Once the return request has been approved, you will receive shipping instructions.
Return shipping costs are borne by the customer, unless otherwise stated.
In the case of defective or incorrect products, shipping costs will be covered by us.
Refunds will be issued within 14 days from the receipt of the returned goods, using the same payment method selected at the time of purchase.
© 2026 Sviluppato da ifeelsardinia.com
